Discover Japan's Nightlife: Welcome to Snack Bars!

Snack Culture

How to Handle Unpleasant Customers at a Snack Bar

Having a great time at a snack bar can sometimes be interrupted by other customers who are annoying or difficult to deal with. What should you do in such situations? Here are some tips to help you ensure that everyone can have a good time! With these strategies, you can relax and enjoy your time without worry.

First, Stay Calm and Assess the Situation

If any trouble arises, the first step is to stay calm and assess the situation. Don’t panic; take a moment to observe what is happening. Keeping your cool allows you to view the problem objectively, making it easier to respond appropriately. Acting hastily can worsen the situation, so take a deep breath and stay calm.

Consult with the Staff

If you find it difficult to handle the situation on your own, don’t hesitate to consult with the staff. The staff members are experienced in dealing with conflicts and can provide appropriate solutions. By discussing the issue with them, you can lighten your emotional burden and not have to handle everything on your own. The staff can also mediate between customers and, if necessary, move you to another table or counter seat, distancing you from the unpleasant situation.

Avoid Confrontation

It’s crucial not to confront annoying customers head-on. Stay calm and aim for a composed response. Sometimes, stepping away to cool down can be effective. Escalating a confrontation can negatively impact other customers and the overall atmosphere of the bar. Strive to respond calmly and flexibly.

For example, if unpleasant topics continue, you can change the subject with a light remark like, “By the way, the weather was great today, wasn’t it?” Changing the topic can shift the focus and help avoid trouble.

Prioritize Your Safety

Your safety is the most important thing. If the person shows violent behavior or continues with unpleasant actions, immediately move to a safe place. Consider leaving the bar if necessary to ensure your safety. You can say, “I’m going to get some fresh air,” and temporarily leave the venue. Prioritizing your safety helps avoid major trouble.

Maintain a Positive Energy

If you feel uncomfortable, it’s important to step away. Take care of your feelings and don’t push yourself too hard. Talking to friends or trusted people can make you feel better. Being with other customers can also provide a sense of security.

To have a good time, it’s important to maintain a positive energy. Smiling and sharing fun topics can improve the atmosphere. Positive energy is contagious and can help avoid conflicts. For instance, sharing your hobbies or recent experiences, like saying, “I saw a great movie recently, have you seen it?” can lead to pleasant conversations and lighten the mood.

Creating a Positive Atmosphere in the Bar

The atmosphere of a snack bar greatly influences customer relationships. Work with the staff to create a fun environment. If the overall atmosphere is good, conflicts among customers are less likely to occur.

Dealing with annoying customers can happen anywhere. However, by staying calm and getting appropriate support, you can prioritize your feelings and enjoy your time. Prioritize your safety and comfort, and have a great time at the snack bar! To keep the snack bar a fun place, let’s help each other out and share wonderful moments together.

Would you like to make your snack bar debut with a snack tour?

Snack bars, beloved by many since the Showa era, can be found all over Japan. You can enjoy communication with the owner and other customers, as well as singing karaoke, allowing for a relaxing time. 

Most snack bars have a policy of refusing entry to foreigners. However, with a tour, you’ll have a guide, so you can enter with peace of mind.

When visiting Japan, don’t just check off the tourist spots –
dive into local experiences for an unforgettable journey!

Once you experience it, you’ll be captivated too! The charm of snack bars.

New encounters with people! The camaraderie of singing at a snack bar! Conversations with the mama-san!